LearnTender Vape 101

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What Will You Learn?

  • Vape fundamentals
  • Vape oil types
  • Hardware and device categories
  • Terpenes and flavor profiles
  • Troubleshooting and customer support
  • Customer recommendation strategies

Course Content

Vape Fundamentals
By the end of this module, learners will be able to: • Understand what cannabis vape products are • Explain how vape devices work • Identify common vape product categories • Understand why consumers choose vape products • Confidently discuss vape basics with customers

  • What Is a Cannabis Vape?
  • Quick Knowledge Check
  • Why Consumers Choose Vapes
  • Understanding Vape Components
  • Quick Knowledge Check
  • Common Vape Categories
  • Cartridge vs All-In-One
  • Understanding Oil Types
  • Customer Conversation Example
  • Common Reasons Customers Buy Vapes
  • Key Takeaways
  • Module 1 Quiz

Understanding Vape Oil Types
By the end of this module, learners will be able to: • Understand the most common vape oil categories • Explain the differences between distillate, live resin, and live rosin • Discuss flavor, potency, and extraction methods • Match vape products to customer preferences • Confidently answer common vape oil questions

Vape Hardware & Device Types
By the end of this module, learners will be able to: • Understand the most common vape hardware formats • Explain the differences between cartridges, disposables, and all-in-one devices • Recognize common hardware features • Troubleshoot basic customer questions • Match vape devices to customer preferences

Terpenes, Flavor & the Vape Experience
By the end of this module, learners will be able to: • Understand the role terpenes play in vape products • Explain why some vapes taste different than others • Discuss cannabis-derived and botanical terpene profiles • Help customers shop by flavor rather than potency alone • Match vape products to customer preferences

Troubleshooting & Customer Support
By the end of this module, learners will be able to: • Identify common vape issues • Troubleshoot customer concerns confidently • Understand why hardware issues occur • Recommend solutions when problems arise • Improve customer satisfaction through product knowledge

Becoming a Trusted Vape Expert
By the end of this module, learners will be able to: • Apply everything learned throughout the Vape Expert Certification • Match vape products to customer needs and preferences • Build confidence discussing vape categories and oil types • Troubleshoot common customer concerns • Become a trusted resource for vape consumers